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Complaints Procedure
CYBERCRIME ALERT – We will never notify you by email that our bank account details have been changed. If you receive an email purporting to be from Dale & Newbery, either requesting your bank account details or advising you that our bank details have changed in any way, you should before taking any action, telephone (do not email) and speak to the person dealing with your matter to check the validity of the email. We cannot accept any responsibility if you transfer money into an incorrect account and will not be responsible for any losses arising from fraudulent emails/transactions.